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Returns

 We accept returns for orders up to 30 days from the date of delivery.


To be eligible for a refund or exchange items must be unused, unwashed, in saleable condition, and in the original packaging.

Please use the form below via Royal Mail to create a free returns label; if you are returning more than one package, a label for each must be made.


Create a returns form (click)


Please do not attach any adhesive products directly to the item or its product packaging.

 

Non-returnable items

  • Used items
  • Gift cards
  • Personalised goods

 

Refunds

We inspect all returns for damage, soiling, etc, and will contact you if there is a problem.

On approved returns we will refund your original payment within 30 days of receiving your return.

For late or missing refunds, please contact us as well as your bank, credit card company, or Paypal.

 

Exchanges

If your item arrives damaged or becomes defective, we will exchange your item for another.

 

Please view our contact page to send us a message, an email, or for our phone number and opening hours.

 

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